Shipping policy
Last updated: September 18, 2026
Thank you for shopping with Quasi@. We are committed to processing and shipping your orders as efficiently as possible. Please review the following Shipping Policy for information about order processing, shipping methods, delivery times, and potential delays.
1. Order Processing Time
All orders are generally processed within 1–3 business days, excluding weekends and holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information when available.
During periods of high order volume, holidays, promotions, or other circumstances, processing times may be slightly longer than usual.
2. Shipping Methods and Delivery Times
We currently offer the following shipping options:
Standard Shipping
- Estimated delivery time: 5–10 business days
- Shipping fee: Free on orders over $50
- Orders under $50: $4.99 flat rate
Expedited Shipping
- Estimated delivery time: 3–5 business days
- Shipping fee: $9.99 flat rate
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, weather conditions, holidays, and other circumstances beyond our control.
3. Shipping Charges
Applicable shipping charges will be calculated and displayed during checkout before you complete your purchase.
Shipping charges may vary depending on the shipping method, destination, order value, or other applicable conditions.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking information.
Tracking information may take approximately 24–48 hours to become active after the package has been shipped.
If your tracking information has not been updated for several days, please contact us at:
cihonhornbergerdj283@gmail.com
5. Shipping Carriers
Depending on the destination and shipping method selected, orders may be shipped using carriers such as:
- USPS
- UPS
- FedEx
The carrier used for your order may vary based on availability and shipping requirements.
6. Delivery Delays
While we make every effort to deliver your order within the estimated timeframe, Quasi@ is not responsible for delays caused by circumstances outside our reasonable control, including:
- Severe weather
- Natural disasters
- Carrier delays
- Holidays or peak shipping periods
- Customs clearance
- Incorrect or incomplete shipping information
- Transportation disruptions
- Other unforeseen circumstances
If a significant delivery delay occurs, please contact us and we will do our best to assist you.
7. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order has not yet been shipped and you notice an incorrect address, please contact us as soon as possible at:
cihonhornbergerdj283@gmail.com
We will make reasonable efforts to update the shipping information before the order is shipped. However, we cannot guarantee that address changes can be made after an order has entered processing or shipment.
If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.
8. Lost or Stolen Packages
If your tracking information shows that your package has been delivered but you cannot locate it, please first check around your delivery location and with household members, neighbors, or the shipping carrier.
If you believe your package has been lost in transit, please contact us at cihonhornbergerdj283@gmail.com with your order number and tracking information.
We will work with the applicable shipping carrier to investigate the issue.
9. Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible.
For damaged products, please provide:
- Your order number
- A description of the damage
- Clear photographs of the product
- Photographs of the shipping package, if applicable
You can contact us at:
cihonhornbergerdj283@gmail.com
We will review the information and work with you to determine an appropriate resolution.
10. International Shipping
If international shipping is available for your order, delivery times and shipping fees may vary depending on the destination.
Customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country, unless otherwise stated at checkout.
Customs clearance may also cause delays that are outside our control.
11. Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible at:
cihonhornbergerdj283@gmail.com
We will make reasonable efforts to accommodate your request before the order has been processed or shipped.
Once an order has shipped, it generally cannot be canceled and may need to be handled according to our Refund & Return Policy.
12. Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Business Name: Quasi@
Email: cihonhornbergerdj283@gmail.com
We appreciate your business and thank you for choosing Quasi@.